Last Modified: January 2, 2026

Below is a summary table designed for Loadchief, detailing the categories of personal information collected, the purposes for their use, and whether that data is “sold” or “shared” (as defined by California law).

Category of Personal Information Examples of Data Collected Purposes for Collection and Use Sold or Shared? Retention Period
Identifiers Name, alias, email, phone number, IP address, account name, Driver’s License number. To create accounts, verify identity of Independent Contractors, and communicate regarding loads. Shared (for analytics/marketing) Length of business relationship + 7 years
Personal Records (Cal. Civ. Code § 1798.80) Signature, insurance policy numbers, bank account info, physical characteristics (via photos). To facilitate payments, verify insurance coverage, and process proof of delivery. No Length of business relationship + 7 years
Protected Classification Characteristics Age (birthdate), gender, or disability status (if shared for accommodations). To verify age eligibility for Independent Contractors and for diversity reporting. No 3 years
Commercial Information Records of loads hauled, service history, and facility ratings. To track shipment status, calculate payments, and improve marketplace matching. No 7 years
Internet or Network Activity Browsing history, app interaction, and system crash logs. To troubleshoot software bugs, optimize the app, and detect fraudulent logins. Shared (for analytics/marketing) 2 years
Geolocation Data (Sensitive) Precise GPS location of an Independent Contractor during a trip. To provide real-time tracking to Shippers and Delivery Companies and verify delivery. No Duration of the load + 1 year
Sensory Data Photos of cargo/BOLs, customer support call recordings. To provide customer support, resolve disputes, and confirm proof of delivery. No 2 years (recordings) / 7 years (photos)
Professional/ Employment Information Work history, motor vehicle records (MVR), and background check results. To vet Independent Contractors and ensure compliance with safety regulations. No Length of relationship + 7 years

Additional Disclosures for California Residents

  • Sensitive Personal Information: Loadchief collects sensitive information such as precise geolocation and government IDs. We use this information only to provide the Services requested (e.g., tracking a load) and do not use it to infer characteristics about you.
  • Right to Opt-Out: You have the right to opt-out of the “sharing” of your personal information for cross-context behavioral advertising. You can exercise this right by clicking our “Do Not Sell or Share My Personal Information” link on our homepage or in the app settings.
  • Link to Privacy Policy: For more detailed information on your rights and how to exercise them, please view our full Privacy Notice.