Last Modified: January 2, 2026

I. Introduction

Loadchief (“Loadchief,” “we,” “us,” or “our”) is a product of Independent Contractors Network, Inc., that collects and uses certain information about our users when they use or communicate with us regarding our websites, application software, mobile applications, and other logistics services (collectively, the “Services”). This notice describes the personal data we collect, how it is used, and your rights.

II. Overview

  1. Scope and Application
    This notice applies to all users of Loadchief’s Services globally, including:

    • Independent Contractors: Individuals or entities that offer motor vehicles to transport goods, and the individuals who operate those vehicles.
    • Shippers: Users identified as the shipper, consignor, or consignee, or who own the goods being transported.
    • Delivery Companies: Entities or individuals who assign motor vehicles and Independent Contractors to transport goods.
  2. Data Controller
    Loadchief is the data controller for the personal data collected in connection with the Services.

III. Data Collections and Uses

  1. Scope and Application
    1. Provided by Users: Account info (name, email, payment details), government IDs (driver’s license, VIN), and demographic data for Independent Contractors.
    2. Created During Use: Precise location data (with permission), load information (BOL, proof of delivery), and device/usage analytics.
    3. From Other Sources: Feedback from other users and verification data from third-party service providers.
  2. How We Use Personal Data
    We use data to provide and improve our Services, ensure safety and fraud protection, provide customer support, and conduct research and development.

III. State-Specific Privacy Rights (United States)

Depending on where you live in the U.S., you may have specific rights regarding your personal information under state laws such as the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and similar laws in Colorado, Connecticut, Utah, and other states.

  1. Your Rights
    If you are a resident of these states, you typically have the following rights:

    • Right to Know/Access: You can request to know what personal data we have collected, used, disclosed, and “sold” (as defined by law) about you.
    • Right to Deletion: You can request that we delete personal data collected from you, subject to certain legal exceptions (e.g., if we need the data to complete a transaction or comply with a legal obligation).
    • Right to Correct: You can request that we correct inaccurate personal information that we maintain about you.
    • Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the “sale” of your personal information or the “sharing” of your information for targeted advertising.
    • Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of sensitive data (like precise geolocation) to only what is necessary to perform our services.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of these privacy rights.
  2. California-Specific Disclosures (CCPA/CPRA)
    • Categories of Data Collected: Identifiers, commercial information, internet/network activity, and precise geolocation.
    • Purposes: We use this data to facilitate logistics, verify the identity of Independent Contractors, and maintain the security of the platform.
    • Sale/Sharing: Loadchief does not sell your personal data for money. However, we may “share” identifiers with advertising partners for targeted marketing. You can opt-out by clicking our “Do Not Sell or Share My Personal Information” link on our consent popup settings.
  3. Virginia & Other States (VCDPA, CPA, CTDPA, etc.)
    Residents of Virginia, Colorado, Connecticut, and Utah have rights similar to those listed above. If we deny a request to exercise your rights, you may have the right to appeal our decision by contacting us at [email protected].

V. Choice and Transparency

Loadchief provides all users, regardless of location, with tools to manage their data:

  • Device Permissions: Manage location and camera access via your phone settings.
  • Marketing Opt-outs: Unsubscribe from emails via the “unsubscribe” link.
  • Data Requests: Submit a request to access or delete your data via [email protected].

VI. Updates to This Notice

We may update this notice periodically. Significant changes will be notified via the app or email. Continued use of the Services after an update constitutes consent to the revised terms.

Contact Us

For questions regarding this Privacy Notice or to exercise your state privacy rights, please contact the Loadchief Privacy Team at [email protected].

Privacy FAQ

1. Why does Loadchief need my location?

Location data is essential for the core functionality of our marketplace.

  • For Independent Contractors: We collect precise location data to provide Shippers and Delivery Companies with real-time updates on shipment progress and to confirm successful pickups and deliveries.
  • Control: You can choose to share your location only while using the app, but please note that turning off location services during an active load may result in payment delays or contract non-compliance.

2. Does Loadchief sell my personal information?

No. Loadchief does not sell your personal data to third parties for money. We only share data with service providers (like payment processors or map services) and our business partners (Shippers and Delivery Companies) to the extent necessary to complete the transportation services you are involved in.

3. Who can see my personal details?

  • Shippers and Delivery Companies: Can see your name, vehicle information, and real-time location when you are assigned to their specific load.
  • Payment Processors: See your banking or payment information to ensure you get paid.
  • Loadchief Admin: Our support team can access your data only to resolve technical issues or investigate safety disputes.

4. How long do you keep my data?

We retain your information as long as your account is active or as needed to provide you Services. Because we operate in a regulated industry, we are required by law to keep certain records (like Bill of Ladings, insurance documents, and payment records) for up to seven years for tax and legal compliance.

5. Can I delete my data?

Yes. You may request the deletion of your account at any time by contacting Support. Please note that we may be legally required to retain certain transaction data (such as proof of delivery or tax records) even after your account is closed.

6. How does Loadchief protect my information?

We use industry-standard encryption (SSL/TLS) for data in transit and secure cloud storage for data at rest. We also implement strict internal access controls so that only employees who “need to know” can access sensitive user information.

7. What if I have more questions?

We are here to help. You can reach our dedicated privacy team at [Insert Email Address, e.g., [email protected].